One of the worst and most common mistakes that can be made when it comes to mobile marketing is the lack of respect for individuals privacy. This can be extremely intrusive when dealing with personal mobile devices. For more great tips on what to do and not to do with this type of marketing, read on.
Link to interesting websites. One of the fun things you can do to improve relations with your customers is to link them to sites you believe that they will enjoy. These can include blog posts, social networking sites, sweepstakes, or anything else you choose. Just make sure not to overdo it by spamming them.
Make a social marketing policy. Every business should have policies to help dictate proper behavior, and mobile marketing is no different. You should make sure that every member of your company is aware of and understands that policy, and take steps to ensure that it will be followed in any event.
When composing your mobile website copy, be succinct. Mobile device screens are small, so droning on and on about a product just to get more keywords in is annoying to readers. Mobile marketing copy needs to be concise and clear.
Listen to your customers in your mobile marketing campaign so that you can always better cater to them. If you assume you know what your customers want, you are going to make a serious you-know-what out of yourself. Instead of assuming, listen to their needs and then work from an informed standpoint.
Getting a webcam and setting up a Skype account to have a face-to-face with your customers is a great way to handle mobile marketing if this fits your business. Not every person out there wants to be that personable in business, but if you have affiliates working for you or some seriously loyal customers, this is a good move to stay in contact with them, in a personal way.
There are a lot of tools available to you as a mobile marketer, so make sure that you’re always willing to utilize them. Today’s modern mobile devices not only have the ability to call and text, but they play and record videos too. This means there are quite a few ways you can interact with your customers.
Information you send out has to be meaningful if you expect to receive a meaningful response. Little reminders about nothing but your existence are annoying. So if you’re contacting someone via mobile marketing, make sure that you have a worthy cause for doing so. It’s not a lot to ask.
Your mobile ads must be short and sweet or the customer will delete! Customers do not want or have the time to scroll through lengthy messages. Keep your ads as brief and concise as possible to increase the chances of it being read and of customers purchasing your product!
Get permission before starting to add cell phone numbers to your database. Getting permission means you have found someone who is interested in your service or product. If you fail to get permission, you are sending messages that will likely never even be read. Sending messages without permission can also be a great way to ruin your reputation.
You should be able to give feedback on your ads and find a connection with a customer. You may have people not being as receptive as you would like, but keep in mind that any information from a consumer should be treated as valuable input.
If you decide on creating a mobile app for your company, make it relevant and useful to your customer base. Useless or difficult to navigate apps are unlikely to become popular among mobile users in your target market.
To give your text messages a boost, use multi-media messaging! These messages can use additional features like photos or sound to give your message a bigger impact. These days, most phones can accept multi-media messages, and it’s smart to take full advantage of that. Pictures and music are much harder to ignore than a simple text.
Ensure that you are covered in the legal element of mobile marketing. This doesn’t mean you have to strap up a team of lawyers, but you want to ensure that you are taking the right steps to ensure that you aren’t going to gain some sort of legal trouble through nondisclosure of full information.
Take a look at all conversion opportunities. You should be thinking about what you can do to achieve conversion on your mobile landing pages. Free apps, downloads, opt-ins and sign-ups are a few you can use, but you can also set up click-to-call or click-to-book options by embedding the right links on the pages
Along with mobile marketing and using social media to promote your business, you need to have some official company guidelines, as far as conduct goes on those social media sites. The social media and mobile are the face of your business, as much as any website or advertisement, so have a policy to define how team members should act and engage your customers.
If you want to get a maximum effect from mobile marketing, use many different marketing pieces all at once to give in-depth information about an upcoming event. Try sending a flyer in the postal mail to let your customer know about an upcoming sale. About a week out from when the occurrence is due to take place, follow up with a reminder email. And lastly, perhaps several hours before the event opens, a final text message to fully get their attention.
Do not send messages out at odd hours. Keep the messages restricted to normal business hours in the area in which you are sending them. Do not send any out on Sundays or on big holidays. This will allow your customers to know that you respect their time and beliefs.
To wrap it up, you want to make sure that not only you are getting your message out to the right audience but also doing it in a way that shows respect to your customers. Hopefully this article provided plenty of information to help you with your mobile marketing plan.