Mobile marketing has proven to be a very successful manner of advertising for many companies around the world. If done correctly, you are going to reap the rewards of the time that you spend researching and planning your mobile marketing campaign. The following tips will help you successfully use this method for your business.
Make sure that you give your customers an easy way to opt out of mobile marketing messages. Options such as codes to text to be removed from a distribution list make interaction easy. Even if customers choose to stop receiving mobile messages, they will likely remember that you made it simple and be more prone to opt back in if they see the value in your messages.
Know your hours. You do not want to be messaging customers while they are sleeping or having dinner. Try to avoid bothering them on holidays or Sundays, unless it is important. Your customer does not always want to be dealing with your texts, so make sure you are only texting at good times.
If you are making use of mobile marketing – send an occasional reminder message! If you have some sort of event coming up, you should remind your customers a few days ahead of time, as well as the day of the event itself. Customers are busy people, and may forget what they had wanted to do without a reminder from you.
Never send a message that has not been requested. These unsolicited texts are known as spam, and they can cause a lot of problems for you. Spamming is illegal in most cases, and if you text someone without their explicit permission, you can face hefty fines and other major issues.
Separate your customers. If you have a business that offers many different types of products or services, you may want to poll your customers to find out what they most want to hear about. Doing so can give you separate lists of customers with similar interests, so you will be able to send them information pertinent to them.
Decide now whether you’re going to use QR or 2D codes in your mobile campaign. Your audience may not understand how to leverage certain technology out there, so you need to ensure that you’re going with something current, popular and people-friendly. You’re marketing to basic folks; not everyone will be tech-savvy.
Negative impressions of your brand can spread like wildfire over the internet, so you want to attempt to jump out in front of negative buzz with a positive spin. Mobile marketing reaches a lot of people, and things can become popular or unpopular in a hurry. If something’s becoming unpopular, fix it before it catches on.
Your friends can be a helping hand when you are testing out your campaign. If in need of an unbiased opinion, you can hire other people to test your campaign.
Avoid texting your customers during odd hours, such as early mornings or late nights. If you’re inconsiderate with your text timing, no matter how wonderful your offer, it won’t sell.
Information you send out has to be meaningful if you expect to receive a meaningful response. Little reminders about nothing but your existence are annoying. So if you’re contacting someone via mobile marketing, make sure that you have a worthy cause for doing so. It’s not a lot to ask.
If you are going to be using a QR code, you want to make sure to keep that image very easy to scan. People will not take the time to figure it out. You can use a free QR code generator online that will also keep track of how many people are scanning your image.
Add maps and directions to your website that are mobile friendly. A lot of people use mobile devices to track down brick and mortar stores in their area. Customers that can find you are customers that can buy from you. Include a map to your location, and make it easy to read. Create a link on your mobile site that has a link to Google maps making it easier for your visitors to find your exact location.
Adding maps to your website, that are mobile friendly, can help bring in new customers. Should a prospect search for nearby businesses from their mobile device, the maps you put up can help them navigate to your store effortlessly.
Do not aim for an elaborate marketing strategy if you use mobile marketing. People will want to know why you are sending them a message and which advantages they could have access to. Do not simply send a picture and ask people to go to a link to learn more.
Use high quality short codes in your mobile marketing efforts! This will ensure that you create your own brand of the short code you use, and you won’t be sharing with another company that could easily utilize the system abusively, causing you issues in the long run. You will encounter a higher price, but that is the price of doing mobile marketing well.
Maximize the potential of your regular website. It’s very helpful to advertise mobile sites and apps from a popular traditional website. Show customers who visit your website how they can connect with you when they’re away from their regular computer.
Don’t concentrate so much on finding the time and the budget for social media. Focus instead on the integration of mobile marketing and social media into your business. You may be surprised to find out the things that you are currently unable to do because you are not yet mobile-marketing friendly. Concentrate on leveraging what you can.
When it comes to mobile marketing, one great way to connect with your customers is through QR codes. This is a great in-store idea because the customer can can scan a bar code with their mobile device’s camera and obtain either an exclusive coupon, a video or other information.
Apply these tips to you marketing plan and you are sure to see positive responses from your customers. Be sure to take the time to plan your next move before doing anything to avoid making the mistakes that can cause you to lose customers that are already on your list.